Return Policy

Return & Replacement Policy

Thank you for shopping with us. We take pride in the quality of our prop money products and strive to ensure every order arrives in excellent condition.

Eligibility for Returns

Due to the nature of our products, returns are only accepted for items that arrive damaged or defective.

To qualify for a return or replacement:

• The damage must have occurred prior to or during delivery.
• The issue must be reported within 7 days of receiving your order.
• Clear photos or videos showing the damage must be provided.
• The claim must be reviewed, verified, and approved by a member of our team.

Verification Process

If you receive a damaged item, please contact us through our Contact Page and include:

• Your order number
• A description of the issue
• Photos or videos showing the damage
• Your contact information

All claims are subject to review by our support team. We reserve the right to request additional information before making a determination.

Approval & Resolution

Once your claim has been reviewed and approved, we may, at our discretion:

• Send a replacement item, or
• Provide a refund for the damaged product

Claims that cannot be verified or do not meet the requirements outlined in this policy may be denied.

Non-Returnable Items

We do not accept returns, refunds, or exchanges for:

• Buyer’s remorse
• Incorrect orders placed by the customer
• Products that have been used, altered, or damaged after delivery
• Items that are not defective or damaged
• Requests submitted after the reporting period

Contact Us

For all return requests, please submit your claim through our Contact Page. A team member will review your request and respond as soon as possible.

Last Updated: June 2026

Please note that all prop money products are intended solely for legal entertainment, educational, theatrical, film, television, and novelty purposes and must be used in compliance with all applicable laws and regulations.